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  • Inquiries from customers are handled in a reasonable order during reception hours.
  • It may take some time or we may be unable to reply to you depending on the details of your inquiry.
    Aside from e-mail, we may reply by telephone or letter.
  • *Our replies are directed to individual customers.
    Please refrain from reprinting our reply in part or in whole or using it for a secondary use.

Inquiries about products or recruitment should be directed to 「Mitsui DM Sugar」.

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Your entry should be no more than 4000 characters. If your inquiry is about a specific product, enter the name of the product.

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Example: Taro Mitsui

If you are a corporation, also enter the name of your corporation.
Example for a corporate customer: Taro Mitsui, Mitsui DM Sugar Holdings Co., Ltd.

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About this website's Privacy Policy

Based on its Privacy Policy, Mitsui DM Sugar Holdings Co., Ltd. (hereinafter “the Company”) protects the personal information of the people who use the Company’s website (hereinafter “Customers”) in the following ways.

Please read the Privacy Policy. To consent to the Privacy Policy, check "Agree" and click "Confirm".

1. Provision of Personal Information

When we ask a customer to provide their personal information, as a rule, we inform them of the purpose of use of the information and a point of contact where we accept inquiries from customers. We will only collect information within the extent necessary.

2. Use and disclosure of Personal Information

We use the personal information provided only within the extent of the purposes of its use. We will not disclose any personal information we have received to a third party unless we have received the approval of the customer or have a justifiable reason based on laws.

3. Management of Personal Information

We will properly manage the personal information provided by customers via this website and take safety measures to prevent loss, damage, falsification, illegal disclosure, illegal access or other issues.

4. Other

The policy may be changed, corrected or amended as necessary, including in accordance with the revision or abolition of related laws.

The Privacy Policy applies on our website. We are not responsible for protecting personal information on other websites linked to ours. Please read the privacy policies on the other websites.

  • *Reading the Privacy Policy enables you to check "Agree".