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  • We reply to messages during our business hours in the order in which they are received.
    Business hours: 9 a.m.-5 p.m. (except for weekends, national holidays, and company holidays)
  • We may need some time to reply or may not be able to reply to your message depending on the nature of the message. We appreciate your understanding regarding this matter.
    Please also note that we may contact you by phone or letter instead of email.
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